Quality Assurance and Security

Juno Logistics maintains the highest level of security and quality assurance standards in the industry. We are committed to protecting every shipment that we handle, large or small, from damage, pilferage and/or tampering:

  • Dedicated quality assurance and security team
  • Regular site inspections to ensure that all facilities abide by our strict standard of security initiatives
  • CCTV video monitoring @ each origin/destination gateway facility with high security initiatives
  • Documented/audited processes at origin and destination  
  • Immediate recovery to secured vehicles
  • Secured vehicles with continuous communication
  • Confirmed in-transit information and communication
  • Quarterly meetings with airline/vessel carriers and CFS stations in all major gateways to review security performance and procedures

All of Juno Logistics’ contracted warehouses, vendor facilities, airline/vessel carriers and overseas partners must participate in our intensive security initiative process to be accepted as a Juno approved business partner. All of our approved facilities employ security standards such as perimeter and electronic fences, lighted exteriors, locked access points and closed circuit camera monitoring. Customers with high-valued products, as an example, often require specially secured equipment such as high-fenced covered cages, satellite-controlled trucks (GPS) with protective seal-locked doors. Freight requiring customs control is fenced-in within warehouse areas.

From the moment Juno accepts customer’s freight for transport, the cargo is monitored as it passes through each step of the shipment’s journey. Containers are sealed, numbers notated on all shipping documents and the shipment is checked at key gateway points for any sign of tampering.

Because Juno Logistics performs operations on a global scale, we have several certifications in air, ocean and customs brokerage security compliance standards and we actively participate in government and industry programs to comply with specific requirements to enhance security and to speed the transit of shipments through regulatory controls:


Customs Trade Partnership Against Terrorism (C-TPAT) Certification
OTI / NVOCC Certification

CNS / IATA Certification
IAC / TSA Certification
Dangerous Goods Certification

 

Juno Safe Cargo Insurance Program

Juno Logistics also offers additional comprehensive insurance coverage to our customers at the most competitive rates in the market place via our Juno Safe Cargo Insurance Program. Our team of cargo insurance specialists offer cargo insurance tailored to meet your needs. This program offers full protection for your shipping transactions at extremely competitive rates ensuring the secure transit of your freight - our reputation depends on it!

No intermediaries - When you insure with Juno, you deal directly with us, there are no intermediaries.  You have direct access through e-mail, telephone, fax or personal contact with your Juno Logistics representative.

Protection - Cargo can be protected against all risk of physical loss or damage from any external cause irrespective of percentage of loss.  Coverage commences from the time the goods leave the shipper and/or supplier and continues through the transit process to the final destination.

Custom designed policies - Whether you ship only one kind of cargo or many kinds, Juno can custom design a policy to meet your specific requirements.

Rates - Comprehensive coverage along with streamlined operations means competitive rates. You will be invoiced and no money up-front!

Claims - Juno’s streamlined system cuts through delays to provide you with fair, fast and efficient claims service.  Should loss or damage occur, Juno’s quality assurance team works with insurance carriers and independent surveyors to ensure accurate and prompt claim response time.

Security - Juno is your security against financial loss should there be loss or damage to your freight!  Rely on insurance protection through Juno, not on someone else's insurance coverage.

Your company’s cargo insurance plan should be one of flexibility, continuity, security and service, provided at a competitive rate by a company that knows and understands your business. Leave the hassle to us … the insurance experts at Juno Logistics!

***Note: For more information regarding General Cargo Liability and Additional Protection available through Juno Logistics and limitations of Liability, please see the Juno Logistics Terms and Conditions

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